Name: Dr. Seuss Experience DC: journey through Dr. Seuss books
Start: 2023-04-07T20:00:00 GMT+0100
End: 2023-08-07T20:00:00 GMT+0100
Location: Tysons Corner Center

Question 1

What can I expect from The Dr. Seuss Experience?

Accepted Answer

The Dr. Seuss Experience is an imaginative and interactive immersion into the wondrous world of Dr. Seuss. This Seuss-tacular sensory spectacle takes each guest on an awe-inspiring journey through nine different Dr. Seuss books, allowing each visitor a chance to magically step into the pages of each of the books and interact with its iconic characters.

Question 2

Where is the experience located?

Accepted Answer

The event will take place at Tysons Corner Center, located at 1961 Chain Bridge Rd, Tysons, VA 22102. Exact location in the mall to be shared closer to opening.

Question 3

What dates are you open?

Accepted Answer

The Dr. Seuss Experience will open at Tysons Corner Center starting on April 7, 2023. Additional information on date availability can be found here

Question 4

What hours are you open?

Accepted Answer

Typical operating hours are 10am-6pm Thursday-Friday, 10am-7pm Saturday, and 11am-6pm Sunday. Days and times may vary for peak and holiday periods. Additional information on day-to-day operating hours can be found here. Note: doors will close 90 minutes after the final session of the day.

Question 5

Does the experience take place in an indoor or outdoor venue?

Accepted Answer

The exhibition will be held in an indoor venue.

Question 6

How long does the experience last?

Accepted Answer

The Dr. Seuss Experience is an interactive walk-through experience, so feel free to take your time and explore at your own pace. Most guests tend to spend around 1 hour.​

Question 7

Will there be strobe lights?

Accepted Answer

There is no strobe lighting, but one room of the experience uses color changing lighting effects. Upon arrival, please alert a staff member who can address any questions or concerns.

Question 8

Will food and beverage be available on site for purchase?

Accepted Answer

No food or beverage is available onsite for purchase, and outside food or beverage is not permitted inside the experience. However, Tysons Corner Mall offers plenty of options for visitors. Please consult staff on site with any questions.

Question 9

Will merchandise be available on site for purchase?

Accepted Answer

Yes, exclusive Dr. Seuss merchandise will be available on site for purchase. Additionally, guests can pre-purchase exclusive Grinch and Cat in the Hat dolls on the Fever app and website.

Question 10

Are there chairs available? Can I be seated during the experience/exhibition?

Accepted Answer

Yes, there is limited seating throughout the experience.

Question 11

Will restrooms be available on site?

Accepted Answer

There will not be public restrooms inside the experience, however, there are restrooms throughout the Tysons Corner Center. Please see an attendant if there is an emergency.

Question 12

Is it COVID secure and safe?

Accepted Answer

At the Dr. Seuss Experience, the safety of our guests and team members is of the utmost importance. As such, we proudly comply with all local and state regulations, including:

Timed ticketing with limited availability within each time slot.

Enhanced cleaning procedures for all frequently touched surfaces, props, photo opportunities, etc.

The usage of plexi barriers at all retail and box office stations.

Convenient hand sanitization areas positioned throughout the Experience.

Question 13

Should I wear a mask?

Accepted Answer

For the safety and comfort of everyone, masks are recommended within the experience for everyone.

Question 14

What should I bring?

Accepted Answer

Bring your ticket and your photo ID. We recommend wearing shoes that you are comfortable walking in. No outside food or drink is permitted.

Question 15

Is there a lost and found?

Accepted Answer

Yes, the lost and found will be located at the box office. You can also contact us via email regarding any lost items.

Question 16

Will coat check be available?

Accepted Answer

There will not be a coat check onsite.

Question 17

Where can I get tickets?

Accepted Answer

On the Fever App, available on Google Play and the Apple Store.

On the Fever website.

Question 18

What are the different ticket options?

Accepted Answer

We offer our guests two primary ticket options. General Admission tickets will allow you to enter The Dr. Seuss Experience on a specific date and time that you select in the checkout process. Anytime Flex Tickets will allow you the flexibility to enjoy the Dr. Seuss Experience at any time on a specific date that you select in the checkout process.

Question 19

Does my baby need a ticket?

Accepted Answer

Infants under 12 months old are free to enter The Dr. Seuss Experience.

Question 20

Do you offer group discounts or sessions?

Accepted Answer

The Dr. Seuss Experiences is an unforgettable group outing for schools and groups of all sizes. We offer discounted admission for parties of twenty (20) or more, and are open to inquiries regarding special reservations. If you would like to inquire about group sessions and book for a group, please fill out the following form to get in touch with your preferred attendance date and the group size. Please note, we are unable to host exclusive birthday parties.

Question 21

Are there any discounts available?

Accepted Answer

The Dr. Seuss Experience is happy to offer a 20% discount for active military, police, teachers and healthcare workers, as well as seniors (65+). Tickets can be purchased online or on-site with a valid military or employee ID.

Question 22

Can you host birthday parties?

Accepted Answer

We are unable to host exclusive birthday parties.

Question 23

Do I need to print my ticket?

Accepted Answer

No, your contactless tickets will be validated directly in the Fever App.

Question 24

Can tickets be purchased at the door?

Accepted Answer

Yes, tickets can be purchased at the door, subject to availability and possible higher ticket fee.

Question 25

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking Transfer Tickets on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Question 26

Can I change my ticket or get a refund?

Accepted Answer

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Question 27

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Question 28

Is there a minimum age requirement?

Accepted Answer

No, all ages are welcome! This is a family friendly experience. Please note guests 16 and under must be accompanied by a ticketed parent or guardian over the age of 18.

Question 29

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive within the time stated on your ticket. Anytime adult and child tickets will offer complete flexibility of entry timing within a given day.

Question 30

What happens if I arrive late?

Accepted Answer

Please ensure you arrive promptly at the start time as indicated on your ticket. We cannot guarantee entry for guests who arrive late.

Question 31

Can I leave and come back?

Accepted Answer

There is no re-entry to the experience.  There are no restrooms inside the experience so we recommend you use the mall facilities prior to entering.

Question 32

Can I bring my stroller?

Accepted Answer

Strollers are not allowed inside The Dr. Seuss Experience, but convenient indoor stroller parking will be available.

Question 33

Can I take pictures and videos?

Accepted Answer

Of course! Be sure to tag us on social media! @ExperienceSeuss #ExperienceSeuss

Question 34

Can I bring animals?

Accepted Answer

Service animals for special needs are permitted, but pets, unfortunately, are not.

Question 35

Is the venue ADA compliant?

Accepted Answer

Yes, The Dr. Seuss Experience is fully accessible for individuals with special needs.​

Question 36

Is the experience wheelchair compliant?

Accepted Answer

Yes, The Dr. Seuss Experience is fully wheelchair accessible.

Question 37

Are wheelchairs available to rent?

Accepted Answer

As we are a traveling exhibit show we do not have wheelchairs or scooters for rent.

Question 38

Is the experience accessible for people who are deaf?

Accepted Answer

There will not be any close caption content to accompany the experience.

Question 39

Is there parking nearby?

Accepted Answer

Yes, surface and covered parking is available for free at Tysons Corner Center. We recommended parking in garages C (3rd level) or E (4th level). Both have bridge access to The Dr. Seuss Experience.

Question 40

Are there audio guides available?

Accepted Answer

There will not be any audio guides or close caption content to accompany the experience.

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